Shipping Policy

Last updated: 29 July 2026

Thank you for shopping with Oz Nails & Beauty Supply Perth.

This Shipping Policy explains how we process, dispatch and deliver your orders.

1. Shipping Locations

We currently ship Australia-wide.

At this time, we do not offer international shipping unless otherwise stated.

2. Processing Time

Orders are normally processed within 1–2 business days after payment has been received.

Orders placed on weekends or public holidays will be processed on the next business day.

During promotional periods, public holidays or peak seasons, processing times may be slightly longer.

3. Delivery

We primarily ship using Australia Post and other trusted courier partners where appropriate.

Estimated delivery times:

• Metro areas: 2–5 business days
• Regional and remote areas: 3–10 business days
• Express Post: Delivery times vary depending on Australia Post's Express Post network.

Delivery timeframes are estimates only and are not guaranteed. Actual delivery times depend on your location, courier performance and circumstances beyond our control. You can review current delivery estimates on the Australia Post website .

4. Shipping Costs

Shipping costs are calculated at checkout based on your delivery address, order size and selected shipping method.

Free shipping promotions may apply from time to time and will be clearly displayed on our website.

5. Tracking

Once your order has been dispatched, you will receive a confirmation email containing your tracking information, where available.

6. Incorrect Address

Please ensure your shipping address is correct before completing your order.

We are unable to guarantee address changes once an order has been dispatched.

If a parcel is returned to us because the customer provided an incorrect or incomplete address, additional shipping charges may apply for re-delivery.

7. Delivery Delays

While we make every effort to dispatch orders promptly, delivery delays may occur due to:

• Australia Post or third-party courier delays
• Severe weather or natural disasters
• Public holidays or peak delivery periods
• Customs or government inspections, where applicable
• Events beyond our reasonable control

8. Lost or Damaged Parcels

If your parcel arrives damaged or appears to be lost in transit, please contact us as soon as possible at info@wa.oznailsbeautysupply.com.au .

We will work with the shipping carrier to investigate the issue and provide an appropriate resolution where applicable.

9. Authority to Leave

If you select Authority to Leave (ATL) or instruct the courier to leave your parcel in a safe place, the parcel may be left without a signature. Please ensure the nominated location is secure and suitable for delivery.

10. Australian Consumer Law

Nothing in this Shipping Policy excludes, restricts or limits any rights or remedies available to you under the Australian Consumer Law.

11. Contact Us